[fusion_builder_container background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”0″ padding_bottom=”0″ padding_left=”” padding_right=”” hundred_percent=”no” equal_height_columns=”no” hide_on_mobile=”no” menu_anchor=”” class=”” id=””][fusion_builder_row][fusion_builder_column type=”1_1″ layout=”1_1″ last=”yes” spacing=”yes” center_content=”no” hide_on_mobile=”no” background_color=”” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”0px” border_color=”” border_style=”” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” margin_top=”” margin_bottom=”” animation_type=”” animation_direction=”” animation_speed=”0.1″ animation_offset=”” class=”” id=”” min_height=””][fusion_text columns=”” column_min_width=”” column_spacing=”” rule_style=”default” rule_size=”” rule_color=”” class=”” id=””]

How about features you’ve always missed in Microsoft System Center? The myOperations Portal is an add-on to Microsoft System Center Service Manager that provides a customizable self-service portal and easy way to communicate with your users. Use fully interactive features with relevant information, send notifications to all users, or manage incidents transparently and enjoy your new freedom. The portal is based on real customer requirements and offers endless customization options, multi-platform support and added value for expansive scenarios.

[/fusion_text][fusion_text columns=”” column_min_width=”” column_spacing=”” rule_style=”default” rule_size=”” rule_color=”” class=”” id=””]

New!

The myOperations Portal is now also available in the Azure Marketplace!
Operate the myOperations Portal in the cloud and integrate existing System Center environments in just a few steps.[/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container][fusion_builder_container background_color=”#5d6062″ background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”center bottom” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”0″ padding_bottom=”0″ padding_left=”” padding_right=”” hundred_percent=”no” equal_height_columns=”no” hide_on_mobile=”no” menu_anchor=”” class=”featurestripe” id=””][fusion_builder_row][fusion_builder_column type=”1_1″ layout=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none” last=”no” hover_type=”none” link=”” border_position=”all”][fusion_menu_anchor name=”features” /][/fusion_builder_column][fusion_builder_column type=”1_1″ layout=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none” last=”no” hover_type=”none” link=”” border_position=”all”][fusion_title size=”1″ content_align=”center” style_type=”none” sep_color=”” margin_top=”12px” margin_bottom=”4px” class=”” id=””]

Features

[/fusion_title][/fusion_builder_column][fusion_builder_column type=”1_1″ layout=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none” last=”no” hover_type=”none” link=”” border_position=”all”][fusion_section_separator divider_candy=”bottom” icon=”” icon_color=”” bordersize=”1px” bordercolor=”#5d6062″ backgroundcolor=”#5d6062″ class=”” id=”” /][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container][fusion_builder_container hundred_percent=”no” hundred_percent_height=”no” hundred_percent_height_scroll=”no” hundred_percent_height_center_content=”yes” equal_height_columns=”no” menu_anchor=”” hide_on_mobile=”no” class=”” id=”” background_color=”” background_image=”” background_position=”left top” background_repeat=”no-repeat” fade=”no” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ video_mp4=”” video_webm=”” video_ogv=”” video_url=”” video_aspect_ratio=”16:9″ video_loop=”yes” video_mute=”yes” video_preview_image=”” border_size=”0px” border_color=”” border_style=”solid” margin_top=”” margin_bottom=”” padding_top=”40″ padding_right=”” padding_bottom=”20″ padding_left=””][fusion_builder_row][fusion_builder_column type=”1_1″ layout=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none” last=”no” hover_type=”none” link=”” border_position=”all”][fusion_tabs design=”classic” layout=”vertical” justified=”yes” backgroundcolor=”” inactivecolor=”” bordercolor=”” icon=”” icon_position=”” icon_size=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=””][fusion_tab title=”Incident management” icon=””]

Incident Management

Details about incidents are presented in an appealing and simple user interface. Interactions relating to the given context can be performed in an intuitive and simple manner. Also, interactions can be extended without additional programming and also depend on the scope of the user role. For example, end users cannot see interactions intended only for IT users (service desk staff, administrators).
[fusion_gallery image_ids=”2436,2434,2435″ layout=”” picture_size=”” columns=”” column_spacing=”10″ gallery_masonry_grid_ratio=”” gallery_masonry_width_double=”” hover_type=”” lightbox=”yes” lightbox_content=”none” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=””][/fusion_gallery]

[/fusion_tab][fusion_tab title=”Service Requests” icon=””]

Service Request Fulfillment

This feature offers a flexible presentation of service requirements – displaying categories and allowing the integration of decision trees. We provide you with a lot of new opportunities and of course have integrated the standard service offerings that you probably know and are used to.

[fusion_gallery image_ids=”2439,2437,2438″ layout=”” picture_size=”” columns=”” column_spacing=”10″ gallery_masonry_grid_ratio=”” gallery_masonry_width_double=”” hover_type=”” lightbox=”yes” lightbox_content=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=””][/fusion_gallery]

[/fusion_tab][fusion_tab title=”Notifications” icon=””]

Notifications

Notifications can be displayed directly in the myOperations Notify client via System Tray integration. Custom IT messages are directly routed to configurable recipients via pager. IT administrators will enjoy a wide range of additional routing options.

[fusion_gallery image_ids=”2440″ layout=”” picture_size=”” columns=”” column_spacing=”10″ gallery_masonry_grid_ratio=”” gallery_masonry_width_double=”” hover_type=”” lightbox=”yes” lightbox_content=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=””][/fusion_gallery]

[/fusion_tab][fusion_tab title=”User Roles / User Management” icon=””]

User Roles / User Management

All access rights in the portal are usually provided by the standard user roles of the SCSM. Additional, simplified user roles can be integrated to differentiate between multiple usage scenarios in the portal. These include views and interactions, as this is often a necessity in more demanding scenarios.

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[/fusion_tab][fusion_tab title=”Knowledge Base” icon=””]

Knowledge Base

Knowledge articles from the SCSM database can be viewed directly in the portal, including rich content, such as images or formatted text. Articles in the portal can be accessed in different ways: using the global search function, the associated services and offerings or directly via the navigation menu.

[fusion_gallery image_ids=”2442″ layout=”” picture_size=”” columns=”” column_spacing=”10″ gallery_masonry_grid_ratio=”” gallery_masonry_width_double=”” hover_type=”” lightbox=”yes” lightbox_content=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=””][/fusion_gallery]

[/fusion_tab][fusion_tab title=”Modifications” icon=””]

Modifications

For this release, we have created a completely new framework, allowing the integration of various IT user roles and perspectives with all their specific needs into the portal. Third-party extensions or other existing customizations can be integrated into the portal without additional programming.

[/fusion_tab][fusion_tab title=”Settings” icon=””]

Settings

The relevant configuration options for the myOperations Portal are stored completely centrally as XML files, so that administrators can easily view and manage these settings.

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Frequently Asked Questions

[/fusion_title][/fusion_builder_column][fusion_builder_column type=”1_1″ layout=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none” last=”no” hover_type=”none” link=”” border_position=”all”][fusion_accordion type=”” boxed_mode=”” border_size=”” border_color=”” background_color=”” hover_color=”” divider_line=”yes” icon_size=”” icon_color=”” icon_boxed_mode=”” icon_alignment=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=””][fusion_toggle title=”What are the requirements for the myOperations Portal?” open=”no”]

You will need the appropriate System Center licenses – any version of System Center Service Manager 2012 R2 and Windows Server 2012 or later, e.g. we also support System Center 2016.

[/fusion_toggle][fusion_toggle title=”Are customizations offered?” open=”no”]

The portal can be customized in many ways. You can adapt the design to your corporate design. Several modules of the portal can also be configured in the System Center Service Manager console. Additional functionalities can be integrated without programming for different applications. Please send us a message, if you have any specific question. Upon request, we will gladly create modules missing within the portal with you.

[/fusion_toggle][fusion_toggle title=”Do you offer additional consulting regarding the System Center?” open=”no”]

Yes, and to the full extent! Axians is one of the leading Microsoft consulting companies in Germany. We cover the entire System Center Suite and have specialized experts for all the different components. Just contact us!

[/fusion_toggle][fusion_toggle title=”Is it possible to use only the myOperations Portal without additional consulting services?” open=”no”]

The installation wizard will guide you through the installation of each required role. Along with the documentation on system requirements the portal will be up and running in no time at all.

[/fusion_toggle][fusion_toggle title=”What can I expect from future versions?” open=”no”]

You can expect a lot of new features, e.g. new styles, views and interactions. We will also release new Enterprise add-ons, offering the features you’ve always been waiting for.

[/fusion_toggle][fusion_toggle title=”Is the portal an accurate alternative to the console (Analyst features)?” open=”no”]

No, but it’s the perfect complement! You can integrate remote sites and simplify and reduce interactions for daily tasks.

[/fusion_toggle][fusion_toggle title=”Which browsers are supported?” open=”no”]

Internet Explorer (version 9 or later), Edge, Chrome and Safari.

[/fusion_toggle][fusion_toggle title=”Can I also use the myOperations Portal on mobile devices?” open=”no”]

Of course, the myOperations portal has been developed with mobility in mind. The portal is therefore platform- and device-independent. We use HTML5 and responsive design to ensure high resolution, regardless of the device.

[/fusion_toggle][fusion_toggle title=”Can I really extend the portal without programming?” open=”no”]

If you know how to process XML files, you do not need any additional programming knowledge.

[/fusion_toggle][/fusion_accordion][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container][fusion_builder_container background_color=”” background_image=”https://www.myoperations.de/wp-content/uploads/2016/12/contact_bg.jpg” background_parallax=”fixed” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”30″ padding_bottom=”30″ padding_left=”” padding_right=”” hundred_percent=”no” equal_height_columns=”no” hide_on_mobile=”no” menu_anchor=”” class=”” id=””][fusion_builder_row][fusion_builder_column type=”1_1″ layout=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none” last=”no” hover_type=”none” link=”” border_position=”all”][fusion_menu_anchor name=”getademo” /][/fusion_builder_column][fusion_builder_column type=”3_4″ layout=”3_4″ last=”no” spacing=”yes” center_content=”no” hide_on_mobile=”no” background_color=”” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”0px” border_color=”” border_style=”solid” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” margin_top=”10px” margin_bottom=”” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″ animation_offset=”” class=”” id=”” min_height=””][fusion_title margin_top=”10px” margin_bottom=”10px” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” size=”2″ content_align=”left” style_type=”none” sep_color=””]

Get a demo!

[/fusion_title][fusion_text columns=”” column_min_width=”” column_spacing=”” rule_style=”default” rule_size=”” rule_color=”” class=”” id=””]Get a free demo and familiarize yourself with the myOperations portal.
Just let us know your e-mail address and we will get back to you.
[/fusion_text][/fusion_builder_column][fusion_builder_column type=”1_4″ layout=”1_4″ last=”yes” spacing=”yes” center_content=”no” hide_on_mobile=”no” background_color=”” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”0px” border_color=”” border_style=”solid” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” margin_top=”” margin_bottom=”” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″ animation_offset=”” class=”” id=”” min_height=””][fusion_button link=”” text_transform=”” title=”” target=”_self” link_attributes=”” alignment=”” modal=”demo” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”deskmargin” id=”” color=”custom” button_gradient_top_color=”#005eb8″ button_gradient_bottom_color=”#005eb8″ button_gradient_top_color_hover=”#a20067″ button_gradient_bottom_color_hover=”#a20067″ accent_color=”” accent_hover_color=”” type=”flat” bevel_color=”” border_width=”1px” size=”” stretch=”default” shape=”pill” icon=”” icon_position=”left” icon_divider=”no” animation_type=”” animation_direction=”left” animation_speed=”1.0″ animation_offset=””]Demo access[/fusion_button][/fusion_builder_column][fusion_builder_column type=”1_1″ layout=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none” last=”no” hover_type=”none” link=”” border_position=”all”][fusion_modal name=”demo” title=”Get a demo!” size=”large” background=”” border_color=”” show_footer=”yes” class=”” id=””]

Company*

Email*

Phone

First name*

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Address

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Message

I have read the data protection information and consent to the use of the personal data provided. I can revoke this consent at any time in writing by letter or by e-mail to info@axians.de with effect for the future. I agree to the privacy policy*

consent privacy policy*


[/fusion_modal][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container][fusion_builder_container background_color=”” background_image=”” background_parallax=”fixed” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”#e5e4e4″ border_style=”solid” padding_top=”40px” padding_bottom=”15px” padding_left=”” padding_right=”” hundred_percent=”no” equal_height_columns=”no” hide_on_mobile=”no” menu_anchor=”” class=”” id=””][fusion_builder_row][fusion_builder_column type=”1_1″ layout=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none” last=”no” hover_type=”none” link=”” border_position=”all”][fusion_menu_anchor name=”howcanyougetit” /][fusion_text columns=”” column_min_width=”” column_spacing=”” rule_style=”default” rule_size=”” rule_color=”” class=”” id=””]

Pricing

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myOperations Portal

0-500 user
€ 4,925
501 – 1.500 user
€ 7,425
More than 1.500 user
€ 9,825
Self Service Portal
Incident Management
added ITSM-solutions
Maintenance 25 % of list price p.a.

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Contact

[/fusion_text][fusion_text columns=”” column_min_width=”” column_spacing=”” rule_style=”default” rule_size=”” rule_color=”” class=”” id=””]

Company*

Email*

Phone

First name*

Last name*

Address

* required field

Message

I have read the data protection information and consent to the use of the personal data provided. I can revoke this consent at any time in writing by letter or by e-mail to info@axians.de with effect for the future. I agree to the privacy policy*

consent privacy policy*

[/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]